Embedded Files
This page contains information pertaining to the ICON Shared Services Payroll Team:
Functions performed by the ICON Shared Services Centre Payroll Team
Provides references to some key 'Quick Reference Guides'
Provides information on how to contact the relevant team(s) within the Shared Services Centre
Core Functions of the Payroll Team
Core Functions of the Payroll Team
The ICON Shared Services Centre Payroll Team is a part of the ICON Shared Services Centre which works collaboratively with the schools in relation to the set-up and maintenance of employee records within the eHR application and with the processing and disbursement of payroll payments including salary payments, superannuation payments and salary packaging payments.
Schools that have elected to utilise the ICON Shared Services Centre can contact the ICON Shared Services Centre Payroll Team. There are two channels for support: Firstly, raise a “I have a Question / Request” or “I have an Issue” ticket via the ICON ePortal (also called a HEAT ticket). Subsequently, if this enquiry needs to be escalated, call the Onboarding and/or Payroll Teams via the Shared Services Phone Line: (03) 9267 0422.
The different services are summarised below.
Payroll Team Services:
Recognition and process of leave taken by staff during the year, such as paid parental leave and long service leave.
Processing of salary deductions, salary packaging (including variations and new agreements) into eHR.
Processing of timesheets received and additional hours provided to the ICON Shared Services Centre
The preparation of your regular fortnightly payroll report for approval, as well as the payment batch for the school’s signatories to approve in the bank. Similarly, the fortnightly superannuation and salary packaging reports are provided for approval, as well as the payment batch for the school’s signatories to approve in the bank. This includes payments in relation to pro-rata holiday pays.
Monthly reporting in relation to single-touch payroll and the generation of annual payment summaries
Terminating employees in the eHR application.
Any other enquiries from the school or their associates in relation to payroll calculations and processing and / or any of the items that’ve been outlined above.”
Queries relating to salary assessment can be directed to Employee Relations Team.
Hot Topics
Hot Topics
The following are hot topics for which additional support can be obtained as required:
Timesheets and Additional Hours
Leave Taken
Key References
Key References
The Workforce Planning School Support folder - provides schools with documents required to assist in the delivery of the key events within the workforce planning calendar that are required between now and the end of the school year.
Key Contacts
Key Contacts
There are two channels for support:
Firstly, raise a “I have a Question / Request” or “I have an Issue” ticket via the ICON ePortal (also called a HEAT ticket).
Subsequently, if this enquiry needs to be escalated, call the Onboarding and/or Payroll Teams via the Shared Services Phone Line: (03) 9267 0422.
For Onboarding queries refer to the Onboarding overview page.
For support, school staff can contact the service desk any time via email at ictsupport@macs.vic.edu.au or via phone 03 9267 0422 between 8.00am–5.30 pm.
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