Hypercare

Hypercare

Hypercare is defined as the first 12 weeks of operation for an ICON school after they transition to ICON.

Hypercare includes:


Hypercare Team

ICON Trainers

Service Desk

ICON eAdmin Consultants

ICON eLearn Consultants

ICON Training &  Knowledge Manager

Service Desk

For Hypercare support, school staff can contact the service desk any time via email at ictsupport@macs.vic.edu.au or via phone 03 9267 0422 between 8.00am–5.30 pm.